Atlantic Pacific

The Atlantic Pacific Travel business in Sydney has been delivering travel expertise and quality service to our customers since 1993.

With offices in Sydney, Auckland, Wellington and Christchurch, Atlantic Pacific Travel has succesfully been delivering tailored corporate Travel management solutions across Australia and New Zealand for several Decades.

By leveraging the benefits and support of our Australian and worldwide alliances, we ensure our clients gain from the purchasing and negotiation strength this affords us, therefore
delivering a cost effective and customised service.

Our team is our biggest asset. Focused on delivering the best solutions to our clients, their expertise, experience and dedication sets them apart. The current travel industry experience per staff member at Atlantic Pacific Travel averages 12 years. We are committed to offering a comprehensive service when you need it, where ever you are - that’s why you’ll find our friendly advice and extensive knowledge is available at any time of the day or night. We’ve always been known for our superior customer service and every day we work towards
re-enforcing our reputation for premium travel service delivery.

Building on our core philosophy of personalised service, we work in partnership with you and your team to deliver cost savings, access to the best fares and tailored solutions that meet
your travel program requirements.

In essence “total business travel management” tailored to you.

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Our difference

Atlantic Pacific Travel is a corporate travel management specialist. Through the expertise and experience of our staff together with unmatched technology, Atlantic Pacific Travel work in partnership developing tailored solutions in line with the travel objectives of our customers. We focus on the business of travel allowing our customers to focus on their business.

Our promise

To deliver premium quality, efficient, flexible and personalised corporate travel management solutions that add considerable value to your business and makes travel easy.

Our services and products

• Premium travel management
• 24 hour emergency service and support
• Cost Management and strategies
• Supplier procurement and negotiation
• Highend technology Solutions
• Comprehensive reporting and analysis
• Appintment of a dedicated travel advisor to all customers
• Innovative, experienced and friendly staff
• Proactive approach
• Professional Business consultancy
• On line booking solutions developed here in Australia

Our awards

• Qantas Platinum Member
• Bristish Airways Prestige Member
• Singapore Airlines Corporate Member
• Emirates Premium Member

Top 3 corporate travel tips

• Pack light and where possible take carry on baggage only
• Copy vital documents such as Passport, Visa, Credit Card etc and keep separate
• Leave some personal time in each trip to explore

Here is how we have gone out of our way for our clients

During terrorist attacks in Mumbai India, 13 staff and their families from and Atlantic pacific client were affected. They were travelling for business and staying at or near the hotels under attack. In consultation with our clients in house security department and 3rd party security provider, our Atlantic Pacific Travel consultants were able to co-ordinate and secure flights along with documentation for the safe return of staff and families.

This involved our 2 dedicated consultants working over a number of days: ensuring there was safe passage out of the city, rooms booked at various hotels around the airport area in case the airport was shut down, back up flights booked in case the first option was cancelled.

Our clients’ testimonials

This client joined Atlantic Pacific Travel in 2007 following an extensive tender process. Atlantic Pacific Travel provides a total business travel management service across all the clients’ business operations in Australia. The fulfilment of travel is undertaken in both an on-line environment and classic environment incorporating a dedicated consulting team and VIP service.

Continuous Improvement: The client redefined their business structure in recent times from a centralised operation to decentralised operation. This has led to the need for a review of current work practices and policies. In partnership, Atlantic Pacific Travel has provided recommendations in regards to supplier arrangements, work processes, travel policy and travel program compliance that best meet the clients business.

The client conducts internal staff surveys to measure supplier performance and Atlantic Pacific Travel has consistently achieved just 4.5 out of a possible score of 5. Atlantic Pacific Travel strongly supports the survey process as the feedback contributes strongly to the setting of travel program objectives for the future.

Name and company details available upon request.

This client and Atlantic Pacific Travel have developed a strong partnership over the years. Travel is an area that holds a strong focus for this client and is open to ongoing review and improvement. The fulfilment of travel is currently undertaken in a classic environment across all the clients Australian offices. The complexities of the business include incorporating both staff and non staff travelling on company business under a multiple of travel policies with a variety of payment methods.

Continuous Improvement: Atlantic Pacific Travel has provided data; recommendations and support to assist the clients’ management initiate change to their travel program. This has included refining and initiating a single travel policy, revising the debtors set to monitor key elements EG: staff verses non staff travel, analysis of expenditure, preferred supplier negotiations and benchmarking and implementing a customized domestic and Trans Tasman on-line booking solution incorporating travel policy compliance and notification process. Savings identified and recommended will exceed $250,000 per annum.

Name and company details available upon request.