PBT Travel

PBT Travel offers specialised services in the realm of corporate and leisure travel. With both local and International event management experience (organisers of the World Pyscho Sematic Congress) through to an endless array of holiday destinations and tours, PBT Travel transcends the full travel spectrum. PBT Travel specialises in the provision of competetive first, business and economy class travel services in both the commercial and non-commercial spheres.

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Our difference

We provide qualified, professional and experienced staff who can think laterally. We have exceptional loyalty of staff: our most recent staff member joined the company in 1990; our most junior staff member has been in the travel industry for 28 years. We are a boutique agency which, because of its size, can deliver dedicated personal service.

Our philosophy          

To make every client feel that they are the only client we have.

Our services          

Medical, Pharmaceutical and Agriculture. Fundamentally our agency provides travel services to corporate offices.However, through long association with our business clientele,we have accumulated a substantial retired market. In addition,we provide professional conference and group services to our clients as required.

Our products and services

• Corporate travel
  
• Leisure travel
  
• Conferences, events, incentives
  
• 24-hour access
  
• 24-hour emergency assistance
  
• E-ticketing
  
• Special interest travel

Our awards                

• Qantas Platinum Awards 2008/9, 2007/8, 2006/7 and 2005/6   
  
• Emirates Airlines Top Agent Award 2008
  
• Singapore Airlines Top Agent Award 2006/7   
  
• Cathay Pacific Top Achievers Award 2004

Why I run a Travel Management Company

I thoroughly enjoy dealing with people.

Our Awards

Our Company has won several awards over the years including two from Travelscene American Express, one as" the most valuable member" and the other for recognition of Professionalism in the field of Travel..

Top 3 corporate travel tips

• Disregard frequent flyer membership points when dictating corporate travel policy.
• Keep corporate travel policies brief and simple.
• Encourage staff to plan travel (particulary international travel) as far in advance as possible so as to benefit from cheaper fares.

Need an example of how we go out of our way for our clients?

I recently purchased a battery razor for a doctor client and delivered it to his room several suburbs away. The client concerned was travelling to a short conference interstate and did not want the inconvienence of checking a small bag through hold luggage just because he was carrying a blade razor. The client had only bad experiences with electric razors. I persuaded him to test the battery operated model for short periods only. The test was a success.

Testimonials

Dear Judith, I don’t think I have expressed my thanks to you enough for the excellent customer service you demonstrate. Regardless of what the request is you take it on board and deal with it in a highly professional manner. It is sometimes easy to take good service for granted especially when it is consistent so THANK YOU.

Michael Neaves
Senior Consultant
Integro Learning Company