Travel Blitz

About Us:

Travel Blitz has created a travel management team who’s objective is to provide a complete travel solution for our corporate travellers with unmatched customer service, professional working practices and confidentiality. We do this by concentrating on what we do best, providing sound, well researched travel advice, and most importantly, by listening to our clients needs.

Established in 2002, Travel Blitz is now large enough to offer a full range of business travel services, and at the same time, small enough to ensure personalised attention. Each of our clients are unique, each of their travel policies are unique. Our reputation and success has been achieved by understanding our clients’ specific requirements and implementing what works best for each of them.

In the complex world of travel management, companies need more than a travel agent, they need a business partner with a solid understanding of today’s rapidly evolving world marketplace. Travel Blitz works with vendors and our global network partners, Travelscene American Express and ABC Corporate Services to keep you apprised of industry trends, benchmarking, and ensuring your corporate business travel service and vendor goals are met and exceeded.

We enjoy long-lasting relationships with our clients, working with them through change and providing solutions to save them time, money and effort. Development and enforcement of a corporate business travel policy is key to realising cost savings. We work with our business partners to design an effective policy and enforcement.

Most businesses today realise that corporate travel is an essential tool for the conduct of modern day business. They also realise that corporate travel planning now has to be managed carefully or expenses that arise out of corporate travel can very easily balloon out of control. Travel Blitz can optimise your corporate travel dollars with sound solutions to meet the often conflicting needs of your budget and your travellers. We provide Quality control at every level, including policy compliance, lowest logical/available fare, internal auditing, preferred vendor usage and more.

Your business is important to the Travel Blitz team, you can be assured our people and resources are fully committed to adding value to your travel management program.

Our Difference:

Travel Blitz, being a boutique agency, is large enough to provide the service, technology and buying power that your company requires, however, not so big that you will become lost in the crowd. Our organisational structure and lack of entrenched bureaucracy ensures a personalised and flexible approach to our client’s needs and it is this combination of “large company resources” and “small company attitude” that supports our success.

Personal contact is the cornerstone of the Travel Blitz philosophy and we understand and value the importance of building strong relationships with our clients. Our client base is made up of those corporations that wish to be treated individually, with attention to their specific needs.

Our people play a vital role in our business. Travel Blitz is committed to attracting, motivating and retaining the best talent. On-going training and product familiarisations, flexibility and teamwork ensure we remain an employer of choice.

Our clients have dedicated consultants and an account manager who provide personalised service, take an active interest in your business and make a commitment to optimise your travel spend.

If you have an emergency whilst travelling, need to make that urgent booking or change out of business hours, can you contact your travel agent at any time ? At Travel Blitz, our services are never outsourced, including after hours.

You focus on business, we'll handle the trip.

Our Philosophy:

• to provide a professional reliable travel management service and to fulfil clients requirements and expectations to their complete satisfaction,
• to operate in a totally ethical manner at all times and to comply with industry standards and best operating practices,
• to attract and retain first-class staff by providing challenging career opportunities in a stimulationg environment and by fostering a high level of team spirit,
• to ensure our consultants are equipped with the latest product knowledge and are fully informed about industry develpments by providing the maximum time available for ongoing training,
• to attend travel industry meetings and contribute to the industry in order to ensure constant improvement of industry standards,
• to strive for industry recognition through participation in industry forums,
• to maintain independence to better service the needs of our clients

Our Products & Services:

• Premium Corporate Travel Management
• Leisure Travel
• Group Travel
• Conferences, Events, MICE
• Entertainment tickets/packages
• Online Booking engine
• 24 hour emergency assistance
• Special interest travel
• American Express Membership Rewards redemption centre

Top 3 corporate travel tips:

• Ensure your travel insurance policy is up to date and include it with your travel documents.
• Consider local customs and cultures.
• Be flexible and patient when travelling, remember your sense of humour.

An example of how we have gone out of our way for our clients:

The Iceland Volcano eruption in April 2010 caused major havoc for air travellers, with some people at the time calling it the “worst travel disruption the world has ever seen”.

Travel Blitz had numerous corporate (and leisure) travellers stranded in Europe with no way of getting home. The biggest challenge was trying to accommodate stranded passengers in their current destination. The Travel Blitz team worked around the clock keeping in touch with every traveller, extending their hotel stays and sourcing what limited accommodation was available for those without a bed.

Travel Blitz also had several travellers who had to postpone or cancel their travel, the biggest challenge was getting refunds from hotels and operators at the last minute.

Our team monitored news broadcasts and airline reservations, ensuring our clients were on the first available flights via any route possible. Air tickets were reissued at the last minute when a seat become available.

Travel Blitz processed insurance claims for our clients to ensure they were reimbursed for all out of pocket expenses.

Client testimonials:

"We moved all our company’s business travel to Travel Blitz and have been very impressed with the service and efficiency.
It is always comforting to know, when travelling domestically and internationally, that there is a dedicated team handling all our travel arrangements, who are able to assist out of hours and over weekends.
Our staff have enjoyed working with the Travel Blitz team and we look forward to continuing our relationship "

Name and company details available on request

"The service level that the Travel Blitz team provides is second to none. When travelling it is essential to know you have the support of a first class team should it be required 24 hours per day
"We look forward to many years of building a solid relationship with Travel Blitz "

Name and company details available on request

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